We connect people to places through information.
Our approach is to seek and improve peoples understanding and experience of the built environment through the implementation of seamless journey experience, identity, urban design and wayfinding.
Our approach
Research
Understanding the user
Wayfinding research is a review of user needs in relation to information and places. Our research is a clear understanding of issues and opportunities to show people the way and create easy to navigate places.
Strategy
Problem solving
Wayfinding strategy is a problem solving step towards creating information systems and networks connection people to places and information
Design
Creating meaningful experiences
Wayfinding design consists of creating a toolset of sign-products to support the wayfinding strategy. Make ideas work. A clear and concise wayfinding system that stands out in the built-environment providing user-focused information.
What is wayfinding
Navigating through hospitals can be a challenging task and stressful experience for patients, visitors, and even staff. With the increasing complexity of hospital layouts and diverse user needs, there is a growing demand for effective and accessible wayfinding solutions.
Wayfinding is a multidisciplinary design profession, combining cognitive behavior, information design, and user experience. It enhances the process of finding your way to a destination in a familiar or unfamiliar setting by using cues from the environment.
The goal of wayfinding is to create a unique and seamless journey by showing the right information at the right time. A comprehensive and bespoke wayfinding system where patients and visitors can orientate, navigate, and locate destinations in a building or environment.
Design for today and plan for the Future
Our vision for wayfinding is an integrated information platform to create an on-demand and personalized user experience. Our approach is to seek and improve people's understanding of the built environment through the implementation of identity, urban design, and wayfinding.
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Wayfinding Vision
Introducing the term: Wayfinding as a Service. Wayfinding as a Service integrates information tools for people to enable to locate, interpret and navigate places.
A platform independent wayfinding system from signs, print to digital experiences to create a seamless journey experience. This approach enables a shift towards to a more on-demand and personalized service. Using proven technologies and services to deliver the next generation wayfinding information systems.
Collaboration
Collaboration is key to the success of this approach. Build capability to share system resources to ensure accurate and consistent messages throughout the touchpoints of the user-journey.
Test, prototype, fail and succeed the wayfinding strategies to enable a feasable concept to come alive in the built environment.
Inclusive
A clear visual language, graphic standards, and maps that can be universally understood (design for all concept). Inclusive wayfinding should inform all type of users to enable safe routes and opportunities to discover.
Progressive disclosure
Show only what is needed and remove excessive information. Provide consistent information across all media and reveal options along the journey stages.
Founded
/designworkplan was born out of curiosity and love for creating experiences through design. The passion from our founder Sander Baumann is design-work-plan.
Every design needs a great plan and hard work to succeed.